SENNEBOGEN Opens Doors to New "Purpose-Built" American Headquarters
February 5, 2010
STANLEY, NC –
The American headquarters with a new parts and training facility announced by
SENNEBOGEN LLC in October 2008 has now opened its doors in Stanley, NC
and committed to serving the North American marketplace from this central
location.
SENNEBOGEN, a family-owned business founded
in 1952 in Straubing, Germany, is one of the world’s
leading manufacturers of specialized material handling machines used in scrap,
recycling, ports, logging and forestry and many other industries.
SENNEBOGEN LLC is the US-based subsidiary of
the company, established in 2000 to introduce and support SENNEBOGEN equipment
throughout the Americas.
Its 54,000 sq. ft. facility with six bays for shipping and receiving occupies a
secure 32 acre site located in Lincoln
County, about 20 minutes from the City
of Charlotte.
Planned
for Growth
According to Constantino Lannes, the
President of SENNEBOGEN LLC, the opening of the new facility is just the first
step in its development as one of North America’s
premier support centers for heavy equipment. The center is designed to
accommodate a significant increase in employees as the business achieves
expected growth targets. SENNEBOGEN LLC has enjoyed rapid growth over its 10
years in North America, now with industry
leading sales in its key markets supported by a coast-to-coast dealer network. Its
head office, parts and training facility is part of the company’s plan for
continued growth as it expands sales into new sectors. “This positive strategy
has allowed us to grow.” According to Lannes, “We are committed to keeping the
investment in our staff. They are part of the SENNEBOGEN family.”
“We are very proud of how this facility has
been conceived and constructed,” Lannes says. “Every feature is based on the
specific activities. We are always explaining to customers how SENNEBOGEN
equipment is ‘purpose-built’ for its application. This project was developed
with the same kind of thinking.”
The site is close to Charlotte Douglas
International Airport
and is well served for air travel and truck transportation. The facility itself
comprises two main areas: one to warehouse replacement parts for distribution
to equipment dealers, and one for training dealers’ and customers’ staff on the
operation and maintenance of the equipment.
Complete
parts inventory
Entering through the main door to the
facility, visitors arrive to an open, welcoming reception area – a far cry from
what they might expect in a typical industrial warehouse. The depth of the
inventory here is evident in the array of thousands of different hydraulic and
mechanical components in stock to service various machine models. The warehouse
also maintains an extensive inventory of major machine components and
assemblies, weighing from ounces to literally thousands of pounds. “We keep
everything on hand that a technician might need to keep one of our machines up
and running and with 24/7 parts and service availability, SENNEBOGEN is
maintaining its pledge to maximize their customers’ up time.” Lannes claims.
“Our distributors do a tremendous job of keeping their own local supplies of
service and repair parts, so we’re always ready to replenish their stocks,
without waiting for orders to come from overseas. Almost any customer request
is on its way the same day the order arrives here.”
Lannes notes that the warehouse even keeps a
large inventory of engines in stock. “Replacement units for heavy equipment
normally come directly from the original engine manufacturers or their
dealers,” Lannes explains. “But we make sure we have the exact engines
available to fit into our units in the field easily. That can offer a great
time-saving for service technicians. In one case recently, we had one of our distributors
who was told he would have to wait up to eight weeks to get an engine from its
manufacturer, but we had it in stock and shipped out to him the same day!”
Hands-on
equipment training
The rear area of the facility is a wholly self-contained training
center, complete with a separate entrance and its own kitchen. Meeting rooms
and classrooms are all equipped with the computer networking and projection
technology required for today’s interactive instruction methods. The training
section occupies two levels, including an upper area that overlooks a large
machine bay. This bay allows SENNEBOGEN trainers to bring any SENNEBOGEN
machine indoors, up to the 200,000 lb. 870 model material handler. “Efficiency
has been built into this facility. With a number of classrooms available,
different classes can run simultaneously”, said Lannes. It also allows us to
have a number of distributors in at the same time.”
Workplace
health & safety
Lannes points out that the building was
designed with people as much in mind as machine parts. “The health and safety
of our staff and customers is primary at SENNEBOGEN, here at home or on the
jobsite.” The building is well ventilated for continuous air exchange and the
windows open for fresh air to enter. Access to the fully fenced site is through
a gated entry, providing an extra measure of personal security for staff and
visitors who often work late into the night.
About
SENNEBOGEN
SENNEBOGEN has been a leading name in the
global material handling industry for more than 50 years. Based in Stanley, North
Carolina, SENNEBOGEN LLC offers a complete range of
purpose-built machines to suit virtually any material handling application. A
growing network of distributors supports SENNEBOGEN sales and service across
the Americas,
ensuring the highest standard of professional machine support and parts
availability.
For more information on the full line of
SENNEBOGEN green line material handlers, visit www.sennebogen-na.com.
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